Lucas' Ear Reconstruction Journey, a Testimonial by Mother Caroline.
Lucas is a sweet boy who traveled with his family from France for his ear reconstruction. Mother Caroline Jovelin writes the following testimonal. We are happy to hear that the family had a wonderful time in Los Angeles and to be a part of Lucas' ear reconstruction journey!
"We learned about Dr. Reinisch and the Medpor method when watching the news in France. A French Family from North of France (The previous French Family of Lucas Licen) was going to the United States to have Dr.Reinisch perform the surgery for their son.
The method seemed revolutionary. We looked, and studied Dr. Reinisch website under every angle, a method that requires only one single surgery, which is painless, and that can be performed starting at age three seemed unreal to us, especially when the only presentation we heard for two and half years never mentioned this possibility.
Three days after, with my husband we decided to send an email. without much hope. I didn’t think that a so famous and great surgeon will be interested in Lucas’s case. To our surprise within 24 hours (probably faster than that if there was no jet lag) we had our first contact with Mitzi Quintero. She is so sweet and compassionate. We sent Lucas’s pictures. And good news Lucas is a good candidate for the method Medpor. Dr. Reinisch agrees to meet us via skype. My heart skips a beat. We are amazed. During all this time, in France we couldn’t still meet the plastic surgeon yet!
On February Saturday 14, we meet the great Dr.Reinisch, humble, quiet, holding a cup of coffee. His wife by his side, she helps with the translation.
Dr.Reinisch who works tirelessly during the week spent two hours of his weekend kindly explaining what it was possible to do for our son Lucas and without even being certain that we would choose the Medpor method!!!
Dr. Reinisch answered all our questions and invited us to come to his conference in the Netherlands.
We understood that he did all this out of love for children! Our choice was done! Our journey started like this. This is the best decision we ever made for our child!
Lucas had a surgery in Palo Alto, and a very meticulous post - operative follow up with Dr. Reinisch in his LA office.
In the LA office, we were welcomed by two beautiful smiles Francesca and Julie who showed us the waiting room and the play room for our child which is filled with books, toys, and a TV. Another nice smile comes to meet us, Rachel puts us at ease right away and helps us to complete the paperwork for the next following weeks she helped us with everything. More than a translator, Rachel was invaluable for us to move in this big city.
We are happy and relieved, the whole team is great and very caring. Our child is in good hands. and us too. The staff made us forget our anxiety and soon enough we start to joke and chat with everyone.
We are infinitely grateful to them for having made these moments a very beautiful experience."